Assistant Manager / Supervisor Resume Example made with Resume Star

Store and district managers promote people who can run a shift, lead a team and hit the numbers. Show how many people you lead, the results you are responsible for, and how you moved up.

Tips for an assistant manager or supervisor resume

  • Give your team size. How many associates you lead per shift, and how many you hired or trained.
  • Use your store's numbers. Sales volume, labor budget, shrink, customer scores and goals you beat.
  • Show your promotions. List associate, supervisor and assistant manager as separate jobs, even at the same company. Moving up proves you are trusted.
  • Name what you run. Opening and closing, cash office, scheduling, ordering, inventory and loss prevention.
  • Show how you handle problems. Customer escalations, call-outs and busy shifts are part of the job. Say how you keep things running.

Keisha Morgan

2210 Fountain View Dr, Houston, TX 77057

keisha.morgan@email.com  •  (713)-555-4061

Summary

Assistant Store Manager with 7 years of retail experience, promoted from sales associate to shift supervisor to assistant manager. Runs daily store operations, leads teams of up to 35, and keeps sales, labor and shrink on target. Known for training new hires and handling busy shifts calmly.

Core Competencies

  • Opening & Closing Procedures, Staff Scheduling & Labor Control, Hiring & Training, Cash Office & Deposits, Inventory & Ordering, Loss Prevention, Customer Service Recovery, Sales Goals & KPIs.

Professional Experience

Assistant Store Manager
May 2023 - Present

Gulf Coast Grocery, Houston, TX
  • Help run a store with 35 team members and $8M in annual sales; manage the store when the store manager is out.
  • Build weekly schedules that kept labor within 1% of budget for 10 of the last 12 months.
  • Hired and trained 20+ associates; 4 have been promoted to shift supervisor.
  • Cut shrink by 18% by tightening receiving checks and coaching the team on loss prevention.

Shift Supervisor
Aug 2021 - Apr 2023

Gulf Coast Grocery, Houston, TX
  • Led shifts of 8-12 associates, assigning tasks and breaks to keep lines short.
  • Opened and closed the store, balanced registers and prepared bank deposits.
  • Resolved customer complaints and escalations on the floor.

Sales Associate
Jun 2019 - Jul 2021

Target, Houston, TX
  • Worked the register, stocked shelves and helped customers find products.
  • Named Team Member of the Month twice for customer service.

Education & Training

ServSafe Food Protection Manager
Certified 2023

National Restaurant Association

Associate of Applied Science in Business Management
Graduated 2021

Houston Community College

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